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Roventr Customer Support

Thank you for choosing Roventr.

We are committed to providing customers with a convenient and reliable shopping experience for daily storage products and household organization solutions. If you have questions about our products, need assistance with an order, or require support after purchase, our customer service team is ready to help.

Roventr is operated by Tianjin Jianguo Network Technology Co., Ltd. Our team handles store operations, customer inquiries, order communication, shipping assistance, return requests, refund support, and other customer service matters.

To help us respond more efficiently, please include your order number and provide relevant details about your request whenever you contact us regarding an existing order.

Business Information

Brand: Roventr

Company: Tianjin Jianguo Network Technology Co., Ltd.

Business Address:
Room 2304, Building 2, Zhonghui Xiyuan Plaza, Central Business District, Tianjin Free Trade Zone, China (Custody No. 0028, assigned to Maiguoguo (Tianjin) Business Secretariat Co., Ltd.)

Customer Service Email:
service@roventr.com

Customer Service Phone:
+8615022739316

Services We Provide

Our customer support team can assist you with the following matters:

• Product information and usage inquiries
• Order confirmation and order status updates
• Shipping and delivery-related questions
• Payment-related assistance
• Return and refund requests
• Issues involving damaged, incorrect, or missing products
• Other concerns related to your shopping experience

Contact Methods

Email:
service@roventr.com

Phone:
+8615022739316

For faster assistance with an existing order, please provide your order number and any supporting information that may help us understand and handle your request.

Customer Service Hours

Available Days:
Monday – Friday

Expected Reply Time:
Within 24–48 business hours

During public holidays, major promotions, seasonal shopping periods, or times of increased customer requests, our response time may be extended slightly. We appreciate your understanding and patience.

Thank you for your support and trust in Roventr. Our team will continue working to provide professional, efficient, and helpful customer service.