Terms of Service
Terms of Service
Last Updated: October 12, 2026
1. Introduction and Acceptance of Terms
Welcome to roventr.com (the “Website”).
This Website is operated under the Roventr brand by Tianjin Jianguo Network Technology Co., Ltd. In these Terms of Service, references to “Roventr,” “we,” “us,” or “our” refer to the company operating this online store.
These Terms describe the rules and conditions that apply when you access or use our Website, including browsing daily storage products, purchasing household organization items, using Website features, and contacting our customer service team.
By visiting the Website, creating an order, or using our services, you agree to these Terms together with any other policies published on the Website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these Terms, please discontinue use of the Website.
Roventr may use third-party e-commerce platforms, payment providers, logistics providers, and technical services to support Website operations and order processing.
These Terms apply to all visitors, customers, and other users who access or interact with Roventr.
We may update these Terms when necessary. Any revised version will become effective once posted on this page unless otherwise required by applicable law.
2. Website Use Requirements
By using Roventr, you confirm that you have the legal ability to enter into an agreement under the laws applicable to you.
You agree to use the Website only for lawful purposes and in accordance with these Terms.
You must not:
• Use the Website for fraudulent, illegal, or harmful activities;
• Upload viruses, malicious software, or harmful code;
• Attempt to access restricted systems, accounts, or Website functions without authorization;
• Interfere with Website security, performance, or availability;
• Use automated methods to improperly collect information or disrupt services; or
• Violate any applicable laws or regulations.
We reserve the right to restrict or terminate access if we reasonably believe these Terms have been violated.
3. Store Operations and Availability
We reserve the right to manage, modify, suspend, or limit Website services when reasonably necessary for operational, security, compliance, or fraud prevention purposes.
Information and transactions processed through the Website may involve different technical systems, networks, and service providers required for operating our online store.
Payments are handled through third-party payment providers that apply their own security measures.
Unless expressly authorized by us, Website content and services may not be copied, reproduced, modified, distributed, sold, or used for commercial purposes.
4. Website Content and Information Accuracy
We make reasonable efforts to ensure that information displayed on Roventr is accurate and updated.
However, certain Website content may occasionally contain errors, incomplete details, outdated information, or inaccuracies.
This may include:
• Product descriptions;
• Product dimensions and specifications;
• Colors and appearance;
• Pricing information;
• Availability status;
• Promotional information; and
• Shipping details.
We may correct, update, or modify Website information when necessary without prior notice.
Product descriptions and images are provided to help customers make informed decisions. Minor differences may occur due to screen settings, photography conditions, manufacturing variations, or other factors.
5. Product Information and Presentation
Roventr provides daily storage products and household organization solutions through our Website.
We aim to display product images, materials, functions, sizes, and other details as accurately as possible.
However, actual products may vary slightly from displayed images due to:
• Different device screens;
• Lighting conditions during photography;
• Manufacturing tolerances; or
• Other technical factors.
Such minor variations do not automatically indicate a product defect.
6. Pricing and Product Availability
Product prices, availability, and descriptions may change from time to time.
Where permitted by law, Roventr may:
• Adjust product prices;
• Update product information;
• Change available quantities;
• Remove products from sale;
• Modify Website content; or
• Change certain services.
An order that has already been accepted and confirmed will generally not be affected by later changes unless required by applicable law.
Product availability is not guaranteed until an order has been successfully processed.
7. Customer Order Information
When placing an order through Roventr, you agree to provide accurate and complete information necessary for processing your purchase.
This may include:
• Full name;
• Email address;
• Phone number;
• Shipping address;
• Billing information; and
• Other information required for order fulfillment.
You are responsible for checking your order details before completing payment.
Incorrect or incomplete information may result in delays, failed delivery attempts, or other issues related to your order.
If you discover an error after placing an order, please contact us as soon as possible.
8. Order Review and Confirmation
Submitting an order does not automatically mean that the order has been accepted.
We may review orders before fulfillment for reasons including:
• Payment verification;
• Inventory confirmation;
• Fraud prevention;
• Order accuracy checks; or
• Compliance requirements.
Where permitted, we may cancel or refuse an order if:
• Payment cannot be verified;
• Products are unavailable;
• Order information is incorrect;
• Suspicious activity is detected;
• Pricing or listing errors occur; or
• The order cannot reasonably be completed.
If payment has already been received and an order is cancelled, applicable refunds will generally be returned through the original payment method.
9. Purchase Restrictions
Roventr may limit purchase quantities when reasonably necessary.
Restrictions may apply based on factors such as:
• Individual customer accounts;
• Household purchases;
• Payment methods;
• Shipping addresses; or
• Unusual purchasing activity.
Products offered through Roventr are intended primarily for personal use unless otherwise agreed.
Orders suspected of unauthorized resale, abuse, or fraudulent activity may be reviewed or declined.
10. Intellectual Property Rights
All Website materials, including text, images, graphics, logos, product information, design elements, and other content, may be protected by intellectual property laws.
You may use the Website for personal shopping and informational purposes only.
Without prior authorization, you may not:
• Copy Website content;
• Reproduce or modify materials;
• Distribute content commercially;
• Sell or exploit Website materials; or
• Use our branding without permission.
11. Third-Party Services
Roventr may use third-party providers for services including:
• Payment processing;
• Website hosting;
• Analytics;
• Shipping and delivery;
• Order fulfillment; and
• Marketing services.
The Website may also contain links to third-party websites.
We are not responsible for the content, availability, privacy practices, or policies of external websites or services.
Your use of third-party services may be subject to their own terms and conditions.
12. Website Availability Disclaimer
We aim to maintain reliable Website access but cannot guarantee uninterrupted operation.
Temporary interruptions may occur due to:
• Maintenance activities;
• Technical issues;
• Network failures;
• System updates;
• Third-party service interruptions; or
• Events beyond our reasonable control.
We may modify, suspend, or discontinue Website functions when necessary.
13. Prohibited Activities
You agree not to use the Website in any manner that may damage Roventr, other customers, service providers, or Website operations.
Prohibited activities include:
• Fraudulent purchases;
• Unauthorized access attempts;
• Collecting personal information without permission;
• Introducing harmful software;
• Circumventing Website security measures;
• Misusing promotions or discounts; or
• Violating applicable laws.
14. Related Store Policies
Your use of the Website and purchases made through Roventr may also be subject to additional policies, including:
• Privacy Policy;
• Shipping Policy;
• Return & Refund Policy; and
• Other applicable store policies.
Customers are encouraged to review these policies before completing purchases.
15. Changes to These Terms
We may update these Terms periodically to reflect changes in our business operations, Website features, services, or legal requirements.
Updated Terms will be posted on this page with a revised effective date.
Your continued use of the Website after changes are published indicates acceptance of the updated Terms where permitted by law.
16. Contact Information
If you have questions regarding these Terms of Service, please contact us using the information below.
Brand:
Roventr
Operating Company:
Tianjin Jianguo Network Technology Co., Ltd.
Business Address:
Room 2304, Building 2, Zhonghui Xiyuan Plaza, Central Business District, Tianjin Free Trade Zone, China (Custody No. 0028, assigned to Maiguoguo (Tianjin) Business Secretariat Co., Ltd.)
Customer Service Email:
service@roventr.com
Customer Service Phone:
+8615022739316
The Roventr online store is operated by Tianjin Jianguo Network Technology Co., Ltd.